This product is a collection of the following products:
1 x Meet, Greet & Prosper 1 x Rapid Result Referrals
There you were, minding your own business, when ... Splat! Out of left field, a crisis knocks it for six. It's the big one, the fear that makes you wake up screaming in the night: a product recall or tampering; major fraud; ITcollapse; mystery explosion; scandal; pressure group onslaught; a media report claiming your product harms children. Your words and actions in the next few hours will determine the survival or failure of your company or organisation. What you do next? When It Hits The Fan tells you what to do. How to prepare for the worst. What action to take when it happens. How to communicate-and maybe even coming out smelling of roses. This is your life's work were talking about. You may need to read this book sooner than you think. "The book you will need to have when you need it... And you'll need it." Robert M Worcester, Chairman of MORI "Those who heed Michael Bland's counsel and apply his collected wisdom will find that many perils can be identified and corrected before they needlessly put an organisation at risk, while those that do escalate to crisis proportions can often be managed in ways that actually enhance an organisation's reputation." Norman R. Augustine, Chairman, Lockheed Martin Corporation Michael Bland is a consultant, author, trainer and lecturer in crisis and issues management, media and presentation skills, creativity, reducing stress and enjoying life. A former communications head of the Institute of Directors and Ford Motor Company Ltd in England, he is one of the pioneers of modern crisis communications methods and is one of the only practitioners to teach a psychology based planning and handling approach (as opposed to the more cumbersome, procedural approach which is still practised in most organisations). He has trained and advised many of the world's largest companies and organisations worldwide in crisis management, media interview techniques and stress management /lifestyle. To date, he has trained more than 7000 executives in these skills. He is the author and co-author of 13 leading communication text books and guides, numerous articles and 2 popular humour titles. Knowledge Nugget Guides are designed for busy people who need practical knowledge and ideas for their business but don't have the time to wade through hundreds of pages to find it.
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